Eligibility
• Returns are accepted within 14 days of delivery, according to EU consumer law.
• Items must be unused, in original condition, and returned with all packaging.
Items not eligible for return
• Custom-made pieces, one-of-a-kind garments, or personalized items.
• Digital downloads.
• SALE or discounted items (unless faulty).
Refunds
• Once your return is received and inspected, we will notify you.
• Approved refunds are issued to your original payment method within 7–10 business days.
Exchanges
• Exchanges are possible depending on stock.
• If unavailable, we can offer a refund or store credit.
Return shipping
• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
To start a return:
Email [email protected] with your order number and reason for return