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Privacy Policy

Privacy Policy — INGRATX (www.ingratx.com)
Last updated: Monday 15th of September

1. Controller / shop owner
Controller for the processing of personal data collected through this online store is:
Sebastian Plaza Kutzbach (operator of ingratx.com) — resident in Berlin.
Contact email: [email protected].

2. Short summary
We respect your privacy. This site collects only the information necessary to run the shop and understand how many people visit. The shop is hosted on Big Cartel; Big Cartel and any payment providers we use may also process personal data when you make a purchase. This page explains what we collect, why, and your rights under EU/German law (GDPR / BDSG / TTDSG).

3. What categories of data we (and our providers) collect
Depending on how you interact with the shop, the following categories may be collected:

A. Visitors (browsing the site)

  • Aggregated visit metrics (number of visits, pages viewed).

  • Note: Big Cartel’s platform and server logs may automatically collect technical information such as IP address, device type, browser type, access times, and pages visited, and may set cookies/web beacons to count visits. These are used to provide and secure the service and to create visit statistics. If you activate third-party analytics (for example Google Analytics), additional behavioural data may be collected by that provider. Big Cartel+1

B. When you place an order or contact us

  • Information you provide (name, billing & shipping address, email, phone, order details). This is necessary to process and deliver orders and for tax/accounting/legal obligations.

C. Other

  • If you sign up to a newsletter, contact form or leave reviews, the data you provide is processed for the stated purpose.

4. Legal bases for processing

  • Contract performance (processing orders, payment, delivery).

  • Legitimate interests (site security, fraud prevention, basic shop analytics to operate the service).

  • Where required (e.g., marketing cookies/analytics), we will rely on prior consent; you may withdraw consent at any time. (German law and the TTDSG require prior consent for most tracking cookies.) CookieScript+1

5. Cookies & tracking / your choices

  • Our shop uses cookies and similar technologies to operate the site and count visitors. Essential cookies required to provide the service may be set automatically by Big Cartel; you can delete or block cookies via your browser but that may affect functionality. For non-essential cookies (analytics/advertising), we will ask for your consent where required under German law. Big Cartel+1

6. Analytics & third-party services

  • Big Cartel provides hosting, logging and built-in shop stats. Big Cartel’s Privacy Policy describes the data they collect and how they use it; Big Cartel may share data with service providers and may transfer data to the U.S. and other countries while applying safeguards. As the shop operator I have a Data Processing Addendum available from Big Cartel (their DPA). Big Cartel+1

  • If enabled: Google Analytics (GA4) or other analytics services will collect additional usage data directly for those vendors. If you do not want third-party analytics, do not accept non-essential cookies in the cookie banner (or opt out when available). Big Cartel

7. Data transfers outside the EEA

  • Big Cartel and some service providers are located or store data in the United States or other countries. When data is transferred outside the EEA we rely on contractual safeguards and other measures described by those providers; you can request further details. Big Cartel

8. Data retention

  • We keep order and accounting data for as long as legally required (tax/accounting laws) and visitor statistics for a period necessary to provide and improve the service. Big Cartel may retain logs and backups as described in their policy. Big Cartel

9. Your rights
Under the GDPR you have (among others) the right to:

  • Access your personal data; request correction or deletion; request restriction of processing; object to processing; request data portability; withdraw consent for processing that relies on consent.
    To exercise these rights, contact: [email protected]. If you are not satisfied you can lodge a complaint with the supervisory authority (see contact below). Big Cartel+1

10. Complaints / supervisory authority
If you wish to file a complaint you may contact the Berlin Data Protection Commissioner:
Berliner Beauftragte für Datenschutz und Informationsfreiheit — Alt-Moabit 59-61, 10555 Berlin. Tel: +49 30 13889-0. Email: [email protected]. datenschutz-berlin.de

11. Changes to this policy
We may update this policy. The latest version will always be posted on this page.

12. Contact
Questions about this privacy policy or our data practices: [email protected] (replace with your preferred contact).